Frequently Asked Questions
Delivery hours in most cities are from 9:00 a.m. to 9:00 p.m. local time, however we can make exceptions upon special requests.
You are welcome to attach a personal note to a Gift Card ordered with your bouquet. You can do so in the order form after you specify the address information at the checkout.
The personal information that you provide is considered private and will not be shared with others. This includes your name, address, phone, e-mail address, and credit card information. The name and the address of the gift recipient, as well as the card message, are shared with our florist, but with no one else. Your credit card details are NOT stored on our web server.
When you place an order, you are redirected to a VeriSign Secure Order Form. By choosing the secure form, you establish a secure connection between your computer and our server using Secure Sockets Layers (SSL), an advanced encryption technology used to protect the storage and transfer of your data from unauthorized parties. Your order remains encrypted until it is safely behind the firewall of our order-processing center. Your credit card details are NOT stored on our web server.